If you have no choice, they're acceptable but do not expect any assistance from them ever.
I'll admit I had horrible credit when I used them and so they rightfully charged an arm and a leg. Now my credit is a lot better and id never even consider using them. Their archaic judgemental rules and reps suck beyond belief. I lost my job a few years back and had trouble making payment, their letters said call us for assistance. I did. None was given. Deferment? Nope, have to be working full time (why would I need it if I were working full time?)
Ability to make a partial payment because it's what I can afford right now and hopefully next week I can pay you? Nope, threatened to repossesses my car.
Account manager was just as judgemental about my unemployment
When I kept racking up late fees because I was broke, their website wouldn't take a payment for anything less than the total amount due.
Bottom line is if you're wealthy and have decent credit, I'm sure they're good to you. If you're struggling like I was at the time I'd avoid them with a 10 foot pole.
If you have no choice, they're acceptable but do not expect any assistance from them ever. I'll admit I had horrible credit when I used them and so they rightfully charged an arm and a leg. Now my credit is a lot better and id never even consider using them. Their archaic judgemental rules and reps suck beyond belief. I lost my job a few years back and had trouble making payment, their letters said call us for assistance. I did. None was given. Deferment? Nope, have to be working full time (why would I need it if I were working full time?) Ability to make a partial payment because it's what I can afford right now and hopefully next week I can pay you? Nope, threatened to repossesses my car. Account manager was just as judgemental about my unemployment When I kept racking up late fees because I was broke, their website wouldn't take a payment for anything less than the total amount due. Bottom line is if you're wealthy and have decent credit, I'm sure they're good to you. If you're struggling like I was at the time I'd avoid them with a 10 foot pole.