This post office is just bad. One person in the office upon entering the area to get any services. Most of the time, they have an attitude as if I am bothering them to get their job done. Other post offices have displayed a more professional customer environment. The post office delivery person fails to follow the basic hold mail program and deliver upon termination. When a hold mail is in place, packages are delivered to the hold mail address by the post office! Don't they read the hold mail request forms. I have NEVER received my held mail upon termination of the hold mail request delivered to the house. I have to go and request it from the post office instead of them following the instructions given on the original hold mail request. It's interesting that after I filed a complaint, I denied another hold mail request with the suspension in my mail box delivered by the carrier with a note to call the station manager. Go figure. I had to file a new hold mail request to reinstate the one that was denied by the post office.
This post office is just bad. One person in the office upon entering the area to get any services. Most of the time, they have an attitude as if I am bothering them to get their job done. Other post offices have displayed a more professional customer environment. The post office delivery person fails to follow the basic hold mail program and deliver upon termination. When a hold mail is in place, packages are delivered to the hold mail address by the post office! Don't they read the hold mail request forms. I have NEVER received my held mail upon termination of the hold mail request delivered to the house. I have to go and request it from the post office instead of them following the instructions given on the original hold mail request. It's interesting that after I filed a complaint, I denied another hold mail request with the suspension in my mail box delivered by the carrier with a note to call the station manager. Go figure. I had to file a new hold mail request to reinstate the one that was denied by the post office.