SECU Credit Union

I bank with SECU and usually really appreciate the service I get. However, at this particular branch I receive mostly incompetence from the employees and frustration from the experience. This branch stated that my wife could not open an account with SECU, At another branch there were no problems opening an account. I came to this branch to open an estate account and I was instructed to bring the wrong documents. Again, no problems opening it or with the instructions at the branch on Preston St. Came to this branch to make a deposit on my lunch break, of course the atm is down and I am relegated to "wait in line for the teller". There are 4-5 people in line, that will take at least 30 minutes. it would have been convenient and polite to post this info on the website for members. I'm done with this branch, it sucks. I'll frequent the one near my home exclusively.