The Point at Owings Mills

I am residing here from Jan 2107, there was change of management recently from Brairwood apartment to Pointe at Owings mills. I refered one of my friend and took appointment and price confirmation by calling the number on their website, when my friend arrives there to take a look they responded there are no apartmens available for previously confirmed price. It seems like all phone calls are routed to Dallas, Texas to a central leasing office who doesn't even have proper information on the community availabilities. On top of it staff here are too arrogant and doesn't even respond patiently. Some how I managed to take a tour of the community. Few observations which were disgusting in Point at Owings mills. 1) Broken hand sanitizer dispenser in gym. 2) No sanitizing towels in gym, and holder is partly broken. 3) Car wash area which is completely not functional (broken handel)