Because I feel most individuals reading reviews for this specific Pier 1 store are familiar with their store, I'll keep my assessment of Pier 1 corporate brief. Instead, I'll focus more on this specific store.
Pier 1 offers relatively affordable furniture and decor. The quality of individual items is mediocre, albeit the price reflects what you get. Expect the quality of Target or Ikea, but with a different style. The store is cluttered, but almost every Pier 1 I've been to is very cluttered. I assume this is part of their charm. At the price you're paying, if you spend a little time assessing the item in store it's easy to figure out whether you're paying too much for something.
Regarding this specific location, their delivery system is atrocious. Because the store is so small, any large item must first ship to the greater location. After it's shipped, someone will call you to schedule a time to pick it up. Expect it to ship in one week, then another week to pick it up. This two-tier delivery system gives them time to transport it from their offsite storage location to the store. So expect a very long, multi-step delivery window after paying. It's a pain. Instead of a multi-step process, they could at least give us the choice to pick it up from their warehouse directly at your leisure.
Upon picking up one of my purchases, I found they don't have enough individuals to actually get the item in your car, so expect to help out with packing and strapping it to your car. It wasn't a big deal for me, but I could imagine some customers may not expect to do handiwork.
Dealing with their customer service is a mixed bag. If you ever have any issues, expect to get passed around between multiple departments over several days, all of them insisting that the next department will really be the one who can help you.
So, if you want to buy from here, make sure it's something you can take home right there. However, If you decide to purchase something that requires shipping or you have a problem with your order, expect to spend a lot of time getting everything worked out.
All USA
Because I feel most individuals reading reviews for this specific Pier 1 store are familiar with their store, I'll keep my assessment of Pier 1 corporate brief. Instead, I'll focus more on this specific store. Pier 1 offers relatively affordable furniture and decor. The quality of individual items is mediocre, albeit the price reflects what you get. Expect the quality of Target or Ikea, but with a different style. The store is cluttered, but almost every Pier 1 I've been to is very cluttered. I assume this is part of their charm. At the price you're paying, if you spend a little time assessing the item in store it's easy to figure out whether you're paying too much for something. Regarding this specific location, their delivery system is atrocious. Because the store is so small, any large item must first ship to the greater location. After it's shipped, someone will call you to schedule a time to pick it up. Expect it to ship in one week, then another week to pick it up. This two-tier delivery system gives them time to transport it from their offsite storage location to the store. So expect a very long, multi-step delivery window after paying. It's a pain. Instead of a multi-step process, they could at least give us the choice to pick it up from their warehouse directly at your leisure. Upon picking up one of my purchases, I found they don't have enough individuals to actually get the item in your car, so expect to help out with packing and strapping it to your car. It wasn't a big deal for me, but I could imagine some customers may not expect to do handiwork. Dealing with their customer service is a mixed bag. If you ever have any issues, expect to get passed around between multiple departments over several days, all of them insisting that the next department will really be the one who can help you. So, if you want to buy from here, make sure it's something you can take home right there. However, If you decide to purchase something that requires shipping or you have a problem with your order, expect to spend a lot of time getting everything worked out.