Ourisman Volkswagen of Bethesda Service Center

First car in a morning I have waited 2 hours for oil change on tap on that they do free tire rotation but they did not rotate my tires at all, how do I know I marked my rims and tires so I know they didn’t rotate my tires at all, maybe free rotation means don’t touch it at all. Car wash absolutely bad , looks like I wiped off my car with dirty ass pease of clothes or something, the rims aren’t even touched and tires weren’t painted with the black thing that they use to put it after car wash and they don’t do vacuum for me doesn’t make any sense if you have car wash service it should come with vacuum as well right it’s included anyway my car look as bad as I brought it there , hopefully my oils was change probably Horrible service