We were sent to MC Appliances through 360 Central (the warranty company). We waited all morning for an appointment (8-12 window) only to be told 40 mins after the end of 4 hours that it would be 2 more hours. The excuse - "traffic" and another appointment. No remorse or apology. Just a threat to cancel the appointment. When the tech person showed up he had no idea of how to repair a GE Dishwasher. He got on Skype and was telling the shop that he had never seen a faceplate that didn't have screws. He broke it and left. AWFUL company with incompetent service people. AVOID these guys at all costs.
We were sent to MC Appliances through 360 Central (the warranty company). We waited all morning for an appointment (8-12 window) only to be told 40 mins after the end of 4 hours that it would be 2 more hours. The excuse - "traffic" and another appointment. No remorse or apology. Just a threat to cancel the appointment. When the tech person showed up he had no idea of how to repair a GE Dishwasher. He got on Skype and was telling the shop that he had never seen a faceplate that didn't have screws. He broke it and left. AWFUL company with incompetent service people. AVOID these guys at all costs.