Le Pain Quotidien

Honestly, I used to love this place, but the quality of service has sharply declined in the last few months. I stopped in for a coffee and a small snack with my dog the other day. It took about 10 minutes for someone to even come to ask if I'd had to order taken, if I could get a menu. Once I got the menu, I flagged down a waiter and I asked for a bowl of water for my dog and a glass of water for myself. The waiter responded that there was a communal bowl for the dogs. I had an issue with this for a few reasons; 1 - as a paying customer at a dog friendly establishment, that was a bit rude; 2 - so this waiter was saying, if my dog wanted water, I have to leave my table to take him to the bowl - which was also empty and looked like it hadn't been filled up recently, and finally 3- as a long time customer- regardless of that - the attitude I was given was not appreciated. After I ordered, my cappuccino came out with a fly in the foam, to which I sent it back. The waiter returned with no apology for attempt to make it up to me, (although just an acknowledgment of the bug would be enough). The croissant I had ordered seemed like it was days old and definitely not made fresh (or that day). Once I asked for the check, my waiter with zero personality gave it to me and could hardly be bothered. This experience left me very disappointed in what was once a very nice place - both culinary and ambiance -wise, to spend a morning/afternoon/evening, but I doubt I'll be coming back any time soon.