I used to go here a lot until I left the country for 2 years and this place had great personnel for at least 5 years (when I went). I came back and put my name in the wait list for only to be ignored. There were two person (which had no appointment) that came in after waiting 30 minutes and were added on the wait list. And what do you know, they were attended first. So much about have a wait list and not complying with it.
I used to go here a lot until I left the country for 2 years and this place had great personnel for at least 5 years (when I went). I came back and put my name in the wait list for only to be ignored. There were two person (which had no appointment) that came in after waiting 30 minutes and were added on the wait list. And what do you know, they were attended first. So much about have a wait list and not complying with it.