Bought a used car 3 weeks ago, shortly after the breaks started squeaking. Took it to my mechanic who is also a long time friend, he said I need back brakes and rotors and that there was no way this car passed inspection in this condition. Took it back to Antwerpen, they claim nothing is wrong, did another inspection and claim they can't hear the noise that I'm hearing. They won't fix it and want to charge me. I'm not happy with this outcome so I speak to the GM Matt about it. He personally drives my car and says he hears nothing. I leave to go home unhappy with this diagnosis and the brakes squeak all the way there!! They made thousands off of me and now they're being shady!! And It's a cheap fix! Terrible customer service! The only person worth anything in the whole building is the secretary Rachel. She is awesome and has great customer service but the rest of them are shady and will take advantage! Especially of women!! Not happy at all! Don't let them take advanyage of you too!!!
All USA
Bought a used car 3 weeks ago, shortly after the breaks started squeaking. Took it to my mechanic who is also a long time friend, he said I need back brakes and rotors and that there was no way this car passed inspection in this condition. Took it back to Antwerpen, they claim nothing is wrong, did another inspection and claim they can't hear the noise that I'm hearing. They won't fix it and want to charge me. I'm not happy with this outcome so I speak to the GM Matt about it. He personally drives my car and says he hears nothing. I leave to go home unhappy with this diagnosis and the brakes squeak all the way there!! They made thousands off of me and now they're being shady!! And It's a cheap fix! Terrible customer service! The only person worth anything in the whole building is the secretary Rachel. She is awesome and has great customer service but the rest of them are shady and will take advantage! Especially of women!! Not happy at all! Don't let them take advanyage of you too!!!